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FAQ

  • OEKO-TEX Standard 100 Certified

  • FREE of Formamide, PU, PVC, EVA, Latex,  Formaldehyde, Fire-retardants, Phthalates, Lead and other VOCs 

What materials are used for our products?

All materials used to make Pillobebe products are sourced from world-leading suppliers of materials and have non-toxic properties, meeting Standard 100 Class 1 by OEKO-TEX and other safety regulations, which tests for numerous harmful substances in baby products. More Safety information here.

What's the difference between CorkiMat PLUS and COMFY?

1. CorkiMat PLUS: Modular individual tiles with individual covers 
  • Dimensions & Weight: appx. 24"x24"x1", 1lb 8oz per tile
2. CorkiMat COMFY: Individual inserts fit in one large cover, size options below.
Small P (Non-quilted cover)  4 insert tiles, appx. 47"x47"x1"(120cmx120cm)
Small C (Quilted cover)  4 insert tiles, appx. 50.5"x50.5"x1"(128cmx128cm)
Large P (Quilted cover)  6 insert tiles, appx.  70"x48"x1"(178cmx122cm)
Large C (Quilted cover)  6 insert tiles, appx. 75.5"x50.5"x1"(192cmx128cm)

Do I need Velcro connectors for CorkiMat COMFY?

COMFY mat is designed to work without Velcro connectors. You can simply put the mats side by side and they won’t slide or move around due to size and weight of the mats. Also it has 100% Silicon dotted anti-slip feature on the bottom of the mat. 

How to assemble CorkiMat COMFY?

Do I need to wash the cover prior to use?

Covers are not pre-washed during production. However, we steam iron them and clean the surfaces before shipping. Our fabric is 100% Organic and it is safe to use as is. If you would like to wash the cover prior to use, please follow the care instructions came with the product. We highly recommend to wash and tumble dry the COMFY cover prior to use for better fitting.

* It is natural for cotton to shrink after washing but it will recover some of it after using. As similar to any other cotton products, it will shrink and recover somewhat. We designed the cover and padding to account for the shrinkage.

    I have hardwood floors, is CorkiMat® anti-slip?

    Yes, CorkiMat® has anti-slip feature at the bottom. Small silicon dots on fabric prevent the mat from slipping on floors. 

    What are low impact dyes?

    Conventional dyeing and printing use a myriad of toxins, including heavy metals, benzene, formaldehydes and organochlorides. The process requires large quantities of water to wash out the residues, which is then dumped into the local waters of the mills. Our fabrics are printed with low impact dyes. Although they are made from a synthetic material, they are considered to be more eco-friendly in comparison to natural dyes for many reasons. One of the interesting benefits of using low impact dyes is that they have a higher absorption rate, which means less dye is actually required to adhere to fibers which also results in a lighter, softer fabric. Likewise, low impact dyes don’t require toxic chemical mordants to fix the color to the fabrics as do natural dyes. Low impact dyes are often reclaimed from the liquid waste and the water is recyclable. Another added benefit is that they require less heat which saves energy.

    What is Organic Cotton?

    Organic cotton is grown using methods and materials that have a low impact on the environment. Organic production systems replenish and maintain soil fertility, reduce the use of toxic and persistent pesticides and fertilizers, and build biologically diverse agriculture. Organic cotton is grown without the use of toxic and persistent pesticides and synthetic fertilizers. In addition, federal regulations prohibit the use of genetically engineered seed for organic farming. See our GOTS Organic Cotton Certificate here & here.

    My fabric appears to have defects. What should I do?  

    Organic fabric will have some natural imperfections due to the process in which it is unbleached. Unbleached cotton yarns have little brown specks which come from seeds and husks of the cotton ball. It is not quality problem even if you find some brown specks in covers. We feel that these imperfections only add character to the fabric.  

    What is natural cotton?

    Natural cotton means that the cotton is unprocessed and unbleached, no dyes, no chemicals or fungicides are used.  It's completely RAW AND NATURAL.

    AROMA

    Natural cotton has a natural odor that will dissipate over time.  It’s often described as earthy or musty.  What you smell is not mildew or mold, it's cotton seed oil in the fabric.  When cotton is harvested, some cottonseeds are broken, releasing the cotton seed oil scent into the cotton ball, just like what happens with the popcorn seeds pop. If you have ever been in a cotton field, this scent may be familiar to you.  The intensity will vary depending on how recently the fabric was woven.  Most of the time it has dissipated long before the material reaches the customer but occasionally it can be noticed by some.  Since it's an oil base it may not initially wash out completely.  It's not toxic or harmful, but it can be offensive to some people.  If the smell bothers you, use vinegar/water(50/50) and baking soda on the item for a few hours and then wash.  Hanging them up to provide full air circulation is the easiest thing to do, if you can find a sunny location it will really accelerate the dissipation process.

    BROWN FLECKS

    If you look closely at our cover of the paddings, you will see the tiny darker brown flecks within the fabric weave.  These are natural leaf, stem and seed remnants of the cotton plant.  When fabric is processed with bleach and dyes they disappear from view, but since our products are made of unprocessed/unbleached fabric they will appear in varying degrees.

    Why we stopped using cork in the mat?

    We came up with CorkiMat Original first to replace toxic foam mats on the market. However, we also found out that it is fragile and can be hard to maintain for many people, the insert cannot be washed and the cost was too high for most customers. We developed an innovative pure polyester padding for these reasons. CorkiMat COMFY is an improved version of both Organic Cotton play mat and previous CorkiMat versions. The removable cover is made of 100% Organic cotton. The inserts are made of 100% hypoallergenic polyester(Safety reports) padding and wrapped with Organic cotton as we always use. Of course, it is free of harmful chemicals and easier to handle and maintain. On top of that, it’s less expensive than the Original version. We highly recommend CorkiMat COMFY.

    Is our Polyester safe?

    We chose polyester to make padding to be functional and protective similar or better compare to foam mats on the market. EVA or other foam mats use harmful chemicals and they can be toxic for babies as you might have read related articles. However, we found that polyester can be as safe as natural materials if there is no other chemicals in it. The padding in CorkiMat is made from 100% polyester fibers which does not contain any other chemicals, free of flame retardants. The materials used in CorkiMat have been tested by independent labs to be safe for babies. Check Safety reports HERE.

      Is our Polyester Eco-friendly?

      Unlike conventional polyester, we use recycled polyester as raw material. Polyester is recyclable and recycling it to create new form of polyester fiber prevents it from going to landfill. This process of recycled polyester requires much less energy than process of making regular polyester.

      • Using more recycled polyester reduces our dependence on petroleum as the raw material.
      • This process reduces landfill, and thus less soil contamination, air and water pollution.

      Another benefit is that the products created from recycled polyester can be recycled again and again with no degregation of quality, allowing us to minimize wastage. This means polyester could forever be reused and recycled! Something you cannot say for a lot of other fibers. The non-biodegradbility of polyester could actually be good, it is eco-friendly!

      How long will it take for my order be shipped?

      We start working to fulfill your order immediately and want you to have your products as soon as possible. We ship within one week, or sooner. Unfortunately, we cannot ship to a P.O. Box addresses. APO/FPO and all U.S. territories including Puerto Rico will be considered international shipping.

      Can you ship internationally?

      Yes, we ship worldwide. Once you add your shipping address in your cart, you will see the shipping cost for your country. Please take into account that items may be held for additional customs/duty/VAT fees in your country of residence. These fees are separate from your purchase with us, and we unfortunately have no control over them. Marking a false value or marking the parcel as a "gift" is illegal, so please do not ask us to do so. 

      Using a forwarder: Also, you can use forwarding companies like MyUS.com(over 225 countries), MalltailUSA.com(for South Korea, Japan, China and Germany) who offer convenient International Shipping. These companies offer deeply discounted international shipping rates. They will provide you with a US street address, receive packages on your behalf, and then ship your order overseas. They also helps prepare customs paperwork for your shipments. Please check their estimated cost first before you place an order.